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Most Asked Questions

Why there is an orange indicator in Monterey

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Sound output switches automatically when I connect the external display. How to fix this issue?

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Notification alerts are clipping when Boom 3D is active.

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Difficulties in installing Audio Component

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I have just purchased the Boom 3D app, but did not received an Activation code. What should I do?

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I’m an existing user. How to register on Boom 3D using my Registration key?

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When my Mac wakes from sleep/restart, it loses sound.

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When I connect the HDMI/Bluetooth speakers, I get no sound.

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I’ve Boom 3D installed on 2 devices, and cannot install it on a new device. (overdraft issue).

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How can the web store users retrieve their lost registration code?

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I have already purchased Boom 3D for Mac. Is it possible to extend the license for Windows/iOS/Android?

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I have just purchased the Boom 3D app and Logged in to Boom account, but app shows I'm still in trial version.

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Boom Account

I’m having a problem creating Boom account

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Where to find my purchase details?

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I have already purchased Boom 3D for Mac. Is it possible to extend the license for Windows/iOS/Android?

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I already have a registration code, But I am unable to register

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How to create Boom account?

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General

What is Boom 3D?

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What does Boom 3D do when its initially Launched?

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What are Quick Controls?

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Which OS supports Boom 3D?

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How do I install Boom 3D purchased from your website?

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How do I uninstall Boom 3D?

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On how many devices can I access Boom 3D?

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How to use Boom on the second device?

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Where can I find my profile?

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I’ve Boom 3D installed on 2 devices, and cannot install it on a new device. (overdraft issue).

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Can I apply Boom effects of YouTube/Netflix/ Spotify/ Tidal, etc?

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How to unregister?

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How do I hide the “Sound output changed” notification?

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How do I hide the Boom 3D icon from Dock?

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Features

How can I set-up 3D speakers?

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How can I adjust Bass?

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How can I adjust the Intensity?

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Where to find 3D Soft Rendering and what does it do?

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How can I use Boom Audio Player?

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How to add songs to playlist?

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How to create playlist?

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How to rename Playlist?

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How to delete a playlist?

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How to sort Playlist?

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How to shuffle or repeat songs?

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I do not find my favorite Radio channels.

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How to change the Boom Control without opening the app?

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How to create customized presets?

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How can I get appropriate 3D surround sound effect based on my headphones or speakers?

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What is controlled boost?

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How to access Apps volume Controller option?

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How can I mute, decrease or increase the volume of other running applications from Boom 3D?

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I hear some distortions, what adjustments can I do?

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Does Boom work with FaceTime and AirPlay?

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Why can’t I experience Boom 3D on some apps in spite of installing Boom Audio Component?

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Which applications are not compatible with Boom 3D?

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Why does the sound of some apps are not loud enough with Boom turned ON than with it OFF?

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How to get Boom working with Audirvana plus?

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I hear audio distortions when USB DAC is connected.

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Boom prevents sleep even when no audio is being played.

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How to access Boom Radio?

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What is “Unsupported Audio Driver”? Why am I getting this notification?

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Purchase/Upgrade

How can the web store users retrieve their lost registration code?

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Boom Remote

What is the Boom Remote?

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How to Pair/Set up a connection?

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How to increase Boom 3D’s volume using the Boom Remote?

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How to change tracks/files using the Boom Remote?

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Does the Boom Remote work on Bluetooth, Ad hoc/Hotspot and other networks?

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What is the maximum/recommended range within which the Boom Remote works best?

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Can the Boom Remote control multiple Macs?

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Can multiple devices running the Boom Remote control a Mac?

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How do I delete authorized devices?

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Why can’t I edit or add new presets from the Boom Remote?

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