AuDimix Privacy Policy

Effective date: April 17, 2023

AuDimix ("us", "we", or "our") operates on Microsoft Store  (hereinafter referred to as the "Service").

This page informs you of our policies regarding the collection, use and disclosure of personal data when you use our Service and the choices you have associated with that data.

We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, the terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, accessible from  www.globaldelight.com/AuDimix

Definitions

Service

Service is www.globaldelight.com/AuDimix operated by Global Delight

Personal Data

Personal Data means data about a living individual who can be identified from those data (or from those and other information either in our possession or likely to come into our possession).

Usage Data

Usage Data is data collected automatically either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).

Cookies

Cookies are small files stored on your device (computer or mobile device).

Data Controller

Data Controller means the natural or legal person who (either alone or jointly or in common with other persons) determines the purposes for which and the manner in which any personal information are, or are to be, processed. For the purpose of this Privacy Policy, we are a Data Controller of your Personal Data.

Data Processors (or Service Providers)

Data Processor (or Service Provider) means any natural or legal person who processes the data on behalf of the Data Controller.
We may use the services of various Service Providers in order to process your data more effectively.

Data Subject (or User)

Data Subject is any living individual who is using our Service and is the subject of Personal Data.

Information Collection and Use

We collect several different types of information for various purposes to provide and improve our Service to you.

Types of Data Collected

Personal Data

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). Personally identifiable information may include, but is not limited to:

  • Email address

  • First name and last name

  • Cookies and Usage Data

We may use your Personal Data to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or the instructions provided in any email we send.

Usage Data

We may also collect information on how the Service is accessed and used ("Usage Data"). This Usage Data may include information such as your computer's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

Terms of Service and EULA (End User License Agreement)

IT IS IMPORTANT THAT YOU READ AND UNDERSTAND THIS TERMS AND CONDITIONS (“T&C”) DOCUMENT CAREFULLY BEFORE INSTALLING OR USING THE SOFTWARE PRODUCT – AuDimix.

RIGHTS AND OBLIGATIONS:

1. Copyright : 1.Copyright: Global Delight and its Products and Logos are the Trademarks of the Company. All intellectual property rights in the Software and its associated documents (including but not limited to any images, photographs, animations, video, audio, music, text, and "applets," incorporated into the Software Product) are exclusively owned by the Company, and are protected by applicable Copyright, Trade Secret, Patent and Trademark laws. The Software is licensed, not sold. USER will not remove any identification, modify or obscure any proprietary or copyright notice of the Company from any copy of the Software or documents. In case of misuse of the intellectual property by any USER in any manner or form, Company will, in appropriate circumstances, initiate Legal Procedures against the USER.

2. Copyright – Third party services and Content: AuDimix, when used on your supported System, accesses Content either residing on the local device and/or through online or streaming services. Company does not own any Copyright to such content produced and/or provided by third party services and use of unauthorized content by the USER is strictly forbidden. Company makes use of licensed programmatic access to such Content from third party providers via Software Development Kit (SDK) and/or Application Program Interface (API). Company does not allow download, persistent storage or export of unauthorized content. Company respects the Copyright, Intellectual Property Rights, Ownership of such Content by the owners of the Content and Company claims no ownership or warranties thereof. USER is responsible to respect and abide by the T&C, Copyright and Intellectual Property Rights (IPR) of all Content displayed and/or accessed via the App.

3 .Grant of License : USER may download Software or purchase a license from Company’s Website or through other authorized third party Websites, digital or retail storefronts. All licenses to the Software are non-exclusive, non-transferable, limited license to Use the copy of the Software and its associated documents.

4. Rights and Limitations

USER is not authorized to rent, lease, sell, sublicense, assign or transfer rights in the Software. USER is not authorized to cause any portion of the Software to be copied onto another person’s System. USER has no ownership rights in the Software and its associated documents. The Ownership in the Software and its associated documents rests at all times with the Company. Failing to Use the Software as per ‘Terms of Use’ of the T&C by USER is strictly forbidden and is a violation of this T&C. In such case the Company may terminate the T&C and USER must destroy all copies of the Software Product and all of its associated documents. Company may, at its sole discretion, initiate legal action against USER for such violations, and USER will be prosecuted to the maximum extent possible, which may result in severe civil and/or criminal penalties.

Terms of Use :

(a)Modify, adapt, translate, decompile, disassemble or reverse engineer the Software or any portion thereof, in any manner;

(b)Attempt to break security, access, tamper with or use any unauthorized portion of the Software;

(c)Remove any Copyright, Trade Mark or other proprietary rights notices contained in the Software;

(d)Attempt to collect or maintain any information about other users of the Software or other third parties for unauthorized purposes;

(e)Transmit or attempt to transmit the Software over any network or between any devices unauthorizedly, enabling use of the Software on multiple Systems;

(f)USE the Software for transmission of any viruses, worms, defects, trojan horses or other malicious code or items of a destructive nature; or

(g)USE the Software for any unlawful, copyright infringement, harassing, abusive, criminal or fraudulent purposes.

5.Update, Upgrade, Maintenance, Data:  The Company may from time to time issue updates or upgrades of the Software, including on different application platforms. As part of necessitating an update/upgrade and maintenance or fraud detection with regards to the Software, Company may collect user information such as User’s System information and/or User related information. Company undertakes to store such information securely in an encrypted form and take all reasonable measures to prevent any unauthorized use of such information.
All updates and upgrades will be available to the USER at a fixed price, subscription or free of cost, and on the conditions prescribed by the Company. Company keeps the exclusive rights whether to develop or maintain the Software further or to withdraw the Software from offering for download, without any prior notice to the USERS.

6.Age Factor: USERS below 18 years of age should receive parental or guardian guidance related to downloading and using the Software. If USER is below eighteen years of age, Company assumes that USER has obtained necessary permission or guidance before downloading or using the application and that USER’s parents or guardian have no objection in this regard and have read and understood the T&C and have accepted the Terms and Conditions and Terms of Use on behalf of USER. In certain countries, the minimum age for downloading, installing or using digital Software may vary subject to local laws and the Company assumes that the USER has made an informed and legal decision.

7. Risk: AuDimix is intended to be used as a personal utility tool. AuDimix removes vocals, create instrumentals and backing tracks of any music track imported in the software. USER is solely responsible for all the actions and results related to the use of this Software.

8. Limited Warranty: The Software is provided “As Is” without warranty of any kind, express or implied, including, but not limited to, warranties of performance or merchantability or fitness for a particular purpose. USER bears all risk relating to the use of the Software. If the Software does not
perform substantially in accordance with the documentation, USER’s exclusive remedy will be limited to, at Company’s sole discretion, correction of the defect in the Software, if any, or refund of the actual cost paid by the User for the Software, subject to Clause No. 10 below.

9.Customer Remedies:  Company offers online support for this Software, pre and post sale. The nature of support can be free or on payment basis and the option of switching from free or on payment basis may be amended without prior notice, at the discretion of the Company. Company will try to resolve the issues arising from this Software. USER will cooperate with the Company Support team for investigation of issues. This limited warranty is void if failure of the Software has resulted from accident, abuse, misapplication or violating the Terms of Use.

10.Service

While Global Delight makes reasonable efforts to ensure that its services are available at all times, Global Delight does not guarantee, represent or warrant that its services will be uninterrupted or error-free, and Global Delight does not guarantee that users will be able to access or use all the Global Delight assistance for the Software at all times.

11.No Liability In no event shall the Company be liable to the USER for any loss, damages, claims or costs whatsoever including any special,
consequential, indirect or incidental damages, any lost profits or lost savings, lost data, loss of privacy, any damages resulting from business interruption, personal injury or failure to meet any duty of care, or claims by a third party arising out of the use or inability or inappropriate use of the Software, even if the Company has been advised of the possibility of such loss, damages, claims or costs in advance.

12.Legal Terms and Restrictions:

(a)The Software and its associated documents are exported from India. This T&C is expressly made subject to any Laws, regulations, orders, or other restrictions on the export from India, of the Software or information about such Software, which may be imposed from time to time by the Government of India. USER shall not export the Software and its associated documents or any information thereof without the written permission from the Company.

(b)T&C shall be governed, construed and implemented by the laws of India without giving effect to conflict of laws principle. All disputes under T&C
shall be subject to the exclusive jurisdiction of the courts in Udupi District, Karnataka State, India

(c) No failure to enforce any term of this T&C shall constitute a waiver of such term.

(d)USER shall not assign its obligations hereunder in whole or in part without the prior written approval of the Company.

(e)If any part of this T&C is for any reason found to be invalid, illegal or unenforceable, the validity, legality and enforceability of the remaining provisions of this T&C shall not be affected and same shall remain in effect.

13.Complete Agreement: This T&C is the complete and exclusive statement of the agreement between the Company and the USER with respect to the subject matter, and supersedes and voids any proposal prior or agreement to this T&C, oral or written, and any other communications between the Parties.

14. Subscription Terms: 

AuDimix is free to download on the Microsoft Store! AuDimix is available by auto-renewable subscriptions and lifetime purchase (One-time): 

  • Your credit card will be charged through Microsoft Store after the purchase confirmation.

  • Your subscription will automatically renew unless auto-renew is turned off at least 24-hours before the end of the current period.

  • Your Microsoft Store will be charged for renewal within 24-hours prior to the end of the current period, and identify the cost of the renewal.

  • You can manage your subscriptions and you may turn off the auto-renewal by going to the your Microsoft Store Settings after purchase.

  • No cancellation of the current subscription is allowed during active subscription period.

  • Any unused portion of a free trial period will be forfeited when you purchase a subscription.

15.Amendments: Company may, at any time, and at its sole discretion update/modify the Terms and Conditions without any notice to the User.

The most current version of the Terms and Conditions shall be applicable.

If the USER has any queries with respect to the above terms and conditions, please write to the Company at info@globaldelight.com or visit our Website http://www.globaldelight.com for contact information.

AuDimix Refund Policy

Global Delight Online Store www.globaldelight.com
Return / Refund Policy   Updated: April 2023

Software developed by Global Delight is available on a try-before-you-buy basis; there are free Demo versions you can download to ensure that you can fully experience it prior to making your purchase. We also encourage you to review the online help documentation of the software, use the trial version of software to ensure that it meets your requirements before you make a purchase.

If you are not satisfied with software purchased directly from Global Delight (software purchased from a third party must be returned to the third party/resellers and is subject to the return policies of that particular reseller), please contact our Customer Support Team (by email or social media platform) within 15 days of your purchase to receive a refund. Refunds requested more than 15 days after your initial purchase date will not be issued unless the transaction was subject to a fraudulent purchase.

In case you are issued a refund, it should appear on your credit card statement within 7 to 10 business days. Upon receiving a refund you shall cease all use and destroy all copies, full or partial, of the software for which you no longer possess a valid, purchased license. Global Delight reserves the right to disable any product keys, serial numbers and or email ID issued to you for the refunded products.

NON-REFUNDABLE CASES

Global Delight may decline refund claims in the following cases:

  • Software purchased for the incorrect platform

  • Inability to operate the software in your computing environment.

  • Inability to use the software due to an operator error.

  • We will not refund or credit the difference between the price you were charged and the limited-time price reduction, such as those that occur during special sales events.

  • Please note that coupon details must be filled in before proceeding to the order check-out. We will not apply discounts in retrospect, i.e. to orders that have already been completed.

  • Refund amount will only be the net revenue that we have received after deduction of commission deducted by the platforms, tax or payment gateways.


Please note that we can only accept refund claims for products purchased via our online store www.globaldelight.com - purchase made from the Microsoft Store or through resellers are subject to those stores' refund policies.

Refund Policy for Microsoft Store

Microsoft Store:
https://support.microsoft.com/en-in/help/10558/microsoft-store-returning-items-bought-for-exchange-refund

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